Refund Policy for Thrive: Make Money Matter

We at Thrive: Make Money Matter want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please contact us using the Contact Us link or by emailing support@attendthrive.com. In the event that you decide your purchase was not the right decision, we want to make things right. Please read the following for details on how we handle refund requests:

If you submit a refund request within 30 days of purchasing your ticket to attend Thrive: Make Money Matter, and your request was made more than 31 days out from the start of the event, we will refund the full price you paid upon request. Simply contact us and let us know you’d like a refund. No refunds are provided after more than 30 days following purchase, or when a request is made with less than 31 days until the first day of the event.

If your refund request falls within these conditions (during which time you can receive a full refund as stated above), we’ll provide a refund of your registration fee, minus an administrative fee of $45.00, until on or before September 27, 2016. Refund requests must contain the email address used to purchase the registration and your physical billing address must be submitted to support@attendthrive.com.

Refund requests received after September 27, 2016 and on or before October 28, 2016 will not be accepted, however, you will be eligible to receive the recordings to Thrive: Make Money Matter 2016 if you were not in attendance.

Requests for transfers and/or name changes on tickets are available on or before September 27, 2016. After September 27, 2016, no further transfers and/or name changes are possible.

Refunds are generally sent within four to six weeks after the conference has concluded. In the event of an unavoidable cancellation due to an Act of God or other intervening circumstance, no refunds will be issued. Existing registrations will be honored when the event is rescheduled.

This refund policy was revised June 15th, 2016.

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